I am not easily pleased and have never been so inclined to write a review.
My wife and I throughly enjoyed our ocean view residential suite for five nights.
Clealiness and services were beyond expectations. Management was seamless. Employees were courteous, attentive, and trustworthy. Concierge was indispensable. Service and food at the ...

The stay at Ritz Carlton Kapalua has been a very irritating experience. I expected an incredible, luxurious experience but instead this stay has had a myriad of annoying problems. Rather than going on and on with descriptive adjectives, let me just list here some of these annoyances and examples of incompetent hotel management. The photos here also ...

the hotel was great. the food was great. the room was great. the pool was great. the service was great. i would stay here again. you are right near the beach and the ocean.

This is THE PLACE to stay! It was amazing! The service, the food, the rooms, the views, the pool!!! Everything! This is the best money you will ever spend.

Our first visit to the Ritz Kapalua ( April 2006) was a very special gift and one we will never forget. The following Easter (2007) we returned because we had such a wonderful experience. The staff is very friendly and helpful, the food is great, the breakfast buffet wonderful, great food,great service, beautiful surroundings and never felt that ...

My wife and I stayed here for a honeymoon and right off the bat it was bad. We felt upon checking in that the front desk staff had no idea what they were doing. The entire hotel had a tired look about it. The housekeeping staff was truly horrible. Our towels weren't fully replaced everyday until finally two days left in our trip we had to ...

I am here in my room at the Ritz Carlton as I write this review. Unfortunately, I ignored warnings and kept my reservation. My list of disappointments is way to large for a hotel that should be so much more. First of all, there is not any "in-room" coffee. So, we had to go to the Lobby area to get a cup of their "Complimentary ...

This island is the most beautiful and serene place I've ever been to. The hotel services were superb and the guest accomodations were 'above and beyond'. The entire staff(from valets thru management) made me and my kids feel like we were #1. Great restaurants, shopping and grocery stores(for late nite snacking!)

I was at the Ritz about a month ago, for my honeymoon! It was the best place to stay. It is a little farther of a drive, but then you are able to enjoy the views of Maui. It also puts you in a location that is a little less crowded, which is nice. The food was wonderful, and worth every penny. My husband and I can't wait to go back!