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SLS Hotel at Beverly Hills - Starwood Luxury Collection - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
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  • AVOID!!!
    By J, 12/03/08
    Just a terrible hotel. First the employees have NO CLUE about anything...its chaos! They obviously were not trained. Secondly, if you are not a celebrity, they treat you like crap. Many hotels in the area that actually care about their guests. WORST HOTEL EVER!
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  • Fumigation Escape
    By A Yahoo! Contributor, 07/01/06
    Being told to leave my home for 3 days while the building was being fumigatedd, i searched for a hotel in the neighborhood that would accomodate my cats. This one fit the bill.
    But that's about all it fit. From rudeness at the front desk it was downhill all the way. I believe management forgot the lesson about making people feel welcome, ...
    3 of 4 Yahoo! Users found this review helpful
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  • Beauty is in the Eye
    By Kris, 06/26/06
    If you have ever stayed with the Starwood chain before (Sheraton, Westin, etc) you come to expect certain things from your room. While it was spacious, there were subtle things such as the worn carpet, the leaky tub and the annoying flickering of the bathroom light that made the room about what you would expect from a Choice Hotel Chain not a ...
    4 of 4 Yahoo! Users found this review helpful
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  • Staff need customer service training.
    By Sharon, 01/09/06
    Well, the hotel itself was very well maintained and comfortable. But, the valet staff and staff in the small cafe/bar area were rude to say the least. We were disappointed as most places we have stayed in the past we have not found this to be a problem.
    You did not find this review helpful.
    3 of 5 Yahoo! Users found this review helpful
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  • Coffee and a Smile
    By G, 11/21/05
    The restaraunt has the absolute greatest coffee I ever tasted anywhere. The security is good, you need a key to access the elavators. The concierge was knowledgeable and helpful, they even arranged our rental car. The room was spacious, high tech and clean, with a view of the 'Hollywood' sign. Highly recommended.
    You did not find this review helpful.
    2 of 4 Yahoo! Users found this review helpful
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  • Prom and Grad night were great because of the Le Meridien!
    By A Yahoo! Contributor, 10/01/05
    The location of this place was great because it was centrally located from my house and the place where my prom was held. The room was gorgeous and really made me feel very comfortable sleeping in it. In addition I saw a celebrity on each visit. Although, I wish the snacks had been complimentary due to the exhuberent pricing of the room and that housekeeping would have worked more expeditiously overall, my experiences were great.
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    3 of 4 Yahoo! Users found this review helpful
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  • it's just an awesome place
    By warrenc, 09/29/05
    There's a stated elegance that the hotel exudes from every room. The service is excellent, the amenities (Massages, etc.) leave you feeling like king and queen.
    You did not find this review helpful.
    2 of 3 Yahoo! Users found this review helpful
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  • cant wait to go back
    By VANESSA, 09/26/05
    I love the place over all.i really enjoyed myself.i will be back soon.i will also tell all my friends about this place.the room were very clean and spacesious.
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    1 of 2 Yahoo! Users found this review helpful
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  • cool
    By StrungOut730, 09/25/05
    very cool place. loved the view, comfortable setting. luxurious. nice tv and bath. clean and well set up. ok price. love the service and the breakfast food was good.
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    2 of 3 Yahoo! Users found this review helpful
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  • Probably we'll return
    By Teddy, 08/28/05
    No, we like the hotel cleanliness, the front desk staff very friendly and helpful.
    We stayed in your hotel between December 21 -23 2004, under Mr Harris Pranatajaya.

    The free coffee in the lobby is nice gesture.
    I used your gymn several times.

    Yes we will recommend the hotel to our friends.
    You did not find this review helpful.
    1 of 2 Yahoo! Users found this review helpful
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