The location was great for the conference I was attending at NAU's north campus. The room was absolutely beautiful, and the Sleep Number bed was wonderful. I was next to the elevator, so it was a little noisy, and I could also hear the footsteps in the room above me. The service could have been better during check-in; the male clerk was a ...
Contacted the hotel well in advance of cancellation. They charged my credit card (double) anyway. When attempting to get it corrected, they were rude. Won't do business with them, ever!
We were greeted nicely...concierge was helpful in finding local places of interest for us. We had two lovely meals in the hotel restuarant with wait staff who were competent and gracious. The food was better than average and was affordable. The Sunday brunch buffet was incredible...with an array of food that was truly delicious! Our room was ...
We essentially did not like anything about the place. The pics on the virtual tour bore no resemblance to the "suite" we were shown to first, and the one we were shown to second. The place is filthy (off lobby bathroom worse than the worst gas station bathroom I've ever seen), the carpets in the "suite" were ragged, the ...
I was a traveler from my organization which paid for my room by purchase order which the hotel accepted. I was asked for a credit card despite upon check-in. A week later I discovered a payment for my room had been paid for out of my personal account.
The motel was older, but clean and in a good area. It appears it is mostly used by business travellers, as it was very quiet on Saturday and Sunday. For the price we could not have stayed in a place more conducive for our purposes. However, there were no amenities, no pool, no laundry facility, etc.
Just a clean place to stay where the price was right.
Slow check in, staff not overfriendly or apologetic. We had to change rooms half way through the evening as there were pressurised noises coming from the bedroom wall. We had to wait over 20 minutes for the maintenance engineer to call and he explained that the noises were coming from the service duct and that the noises would continue until ...
From the minute we walked in, we were treated very nice. The front desk staff (Andrew) was great! The bartender was very friendly. The rooms were better than I expected.
We had reservations at another place and when we walked into the place, we walked out. Thank goodness for the Radisson.
The price was a little up there but, we will definitely stay again.