I THOUGH THE PLACE WAS GREAT. WE WERE HERE JULY 2007 .STAFE VERY HELPFULL. LOCATION WAS GREAT. THE FOOD WAS VERY VERY GOOD.THEY DID NICKLE AND DIME YOU.FOR EXAMPLE TAXIS AT THE HOTEL WERE MORE EXPENSIVE . BUT VERY NICE AND WORTH THE VALUE BUT IF PUT THE COST ON YOUR HOTEL BILL THEY CHARGE A PER CENT JUST TO PUT IT ON THE BILL. THAT THEY KEEP ASKING ...
I like every thing that they had there it was amezing i really can't wait to go there. With my boyfriend i know he will like it to. ya are the best kepp up the good jog. thank you for everyt hing and i had a good time viva Mexico!!!!
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OVERALL
Service
Cleanliness
Location
Value
Will definitely return!
By A Yahoo! Contributor, 12/14/04
The staff were exceptionally professional and polite as well as helpful. The food from room service is delicious, and always delivered on time.
On the downside, it appears that the staff in the spa are not adequately trained, and some of them speak no English at all, which is surprising for an international hotel group.