The pool is nice, the lobby impressive: but the staff here has the worst customer service I have ever seen: it's almost comical.

My family swims, so we sometimes need extra towels. The handful of times we've asked, the employees have consistently refused to bring them to our room, insisting we need to come after them. This happened even ...

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

Had a special day planned ...since it was our anniversity....Imagine our surprise....to return to a room that hadn't been touched by the cleaning people !!! We were informed...there was nothing that could be done to rectify the problem.....but he would give us clean sheets if we wanted to change them ourselves !!!! No manager on duty...just ...

well first off we were rated at 139 and beings on a tight tight budget we brought 170 with us figuring we could use the rest for snacks n what not well out total price came to 167 so that was bad, the room was great, the jacuzzi needed a little work the sides were not screwed in all the way, there was only one person working and had no time for ...