The room we reserved was not provided us. We were given less favorable rooms without any price adjustment. Because it was over the holidays there was no room cleaning service. The garbages in the parking lot and hallways were not emptied. It was an unpleasant experience. We have tried to contact the manager via telephone (3 messages), a letter and an email. Our messages are not returned.
OVERALL
Service
Cleanliness
Location
Value
Very Friendly and Warm Hotel - Felt like home!!!
By A Yahoo! Contributor, 09/07/05
Awsome hotel. Staff, room, and pool were great. I will be back every time I come to the Minneapolis area. This place feels like home away from home. You have to try it!