No-one ever picks up the phone, and if you touch dial the engish speaking option, you just get diverted to an extenion which no-one picks up. The tel receptionist is hopeless. I would love to vist the hotel, but can not because NO-ONE is picking up the PHONE!!! I have sent emails with no response. If this is the professionalism of this Hotel, I will seek another.
We been been to the hotel and starting from the first step, we noticed it was a wrong choice. The staff was very unhelpful. It was Ramadhan and at the iftar/dinner the palce was so crowded that people had to wait in the que.Staff was very rude. the room was not clean. So at that day, we decided to move to another hotel, and were not compensated for ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
No Regret
By A Yahoo! Contributor, 07/11/08
We just came back from Umrah in June 08. We were given Room 310. We were very happy that we have a big unit to accommodate 4 of us, a hall and a big bedroom. Both rooms had televisions! The toilet was spacious and was very clean. The staffs from the cleaners to the receptionists were very friendly and helpful.
No worry the hotel was very near to Haram.
4 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
very good service and very clean and very near to Masjidilharram
The service is veru good, The room is very comfortable, The location very convenient, because the hotel very near from Masjiddilharam, we can do our pray in very best and very enjoyfull.
You did not find this review helpful.
10 of 15 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Sign in to see your profile information, Trip Plans, and more...