I just stayed at the Inn with my wife and kids and her side of the family(10 people/3 rooms) sister-in law used the bathroom when we first got there, the toilet over flowed, she went to the desk to get some help and the front desk girl just looked at her like "what do you want me to do"? Brother-inlaw used the connecting door between the ...

I checked into the hotel late in the afternoon. The lobby was full of people, the rude girl behind the desk handed me my room key and then proceeded to announce to the entire lobby my room number. I was traveling alone with 2 children. The room was not clean, the service was very poor, the hotel was very noisy. he only thing I liked was the ...

On the evening of Jan. 28, 2007 my boyfriend and I stayed at your hotel. We paid extra for underground parking. Our brand new SUV was broken into and thousands of dollars of personal items were stollen. We had to ask for our money back for the nights stay. I'm am most disgusted with the management, who didn't even have the decency to come ...

It was nice to know that if we got tired doing what ever at the mall,we could just walk across the street to rest. Also we didn't have to worry about our car or belongings.

Don't be mislead or misinformed...this hotel is not attached to, nor part of the mall complex. My bad...should've investigated a bit more. My room was OK but a bit dingy and down at the heels. Toilet didn't work (Oh, Joy!) but the night reception guy was helpful. The day reception girl was less so, only responding to my query regarding seafood restaurants in the area with "I don't know...I don't eat seafood...".

West Edmonton Mall Inn is in a great location. It's across the street from the Mall. After a full morning of shopping, go back to the room, drop off your bags, and go back to the mall again. The location is wonderful.

There is no restaurant in the hotel, but across at the mall, there's a lot of eating places. From fast food McDonalds ...

A hotel in the biggest mall in Canada? That rocks. There was always something to do.

The mall is so conveiniant you barely have to go any where it has everything that you would want to do on a weekend. theme park,water park, imax, 3 movie theatres,hotel. AND lots of choices for food. you can also go in a submarine and watch a dolphin show