I refused to stay in that place more than 30 mins after got smoking room for my kids (reservation was non-smoking for sure). TV remote and toilet was not working. The guy on reception tried to help but there was not non-smoking room available. So he suggested to me to call to support line of Best Western to find free room somewhere. Well it was too much for me and I gave up...
I found the room and hotel clean and comfortable. Not the Ritz but not bad for the price. Bathroom was recently remodeled. Nice strong shower. The "continental breakfast" was not worth the time...watered down OJ and some cold cereal. Drive down the block and get a good breakfast at one of the many diners. But I would go back.
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Average and good price but a little disappointing
By A Yahoo! Contributor, 01/01/08
The staff at the desk seemed to have no business experience at all. When checking in, the man just put his hand out for money. He didn't say how much it was, or ask for my card, or anything. Then, after we had reserved a non smoking room, it smelled so much like smoke that I was coughing. Our refrigerator was not working and we found that ...
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BEWARE!!! gave away my "guaranteed" room
By A Yahoo! Contributor, 10/11/07
Left me stranded, and stil charged me for it!!!
Booked my room on their website and it stated "guaranteed for late arrival". I even called to confirm this, and let them know I would be arriving late. But when I got there was told they gave away my room, forcing me to go door-to-door late at night looking for a place to sleep. And ...
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Unorganized, unfriendly
By A Yahoo! Contributor, 12/25/06
Made reservations (left credit card #) at 11:00 am for that same night. Got there, gave name and . . . nothing in their system. Lots of blank stares, especially when we mentioned the price they mentioned over the phone of $55 (with a horrible connection and very difficult accent to understand-- lots of repeating and questions on both ends). They ...
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couldn't wait to check out
By A Yahoo! Contributor, 08/12/06
The person at front desk is really unfriendly. Breakfast bagels finished at 9am while breakfast time is till 9.30am. Even after complaining to front desk they were not refilled.
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likely not to return
By A Yahoo! Contributor, 07/02/06
ok place with the bad service! Commication at this hotel/motel is poor and english is like a second language. If u are going to Atlantic City, DON'T STAY HERE! On my way home, I checked out the Econo Lodge up the road - I'll prob stay at the Econo next time, they have just renovated - all rooms are new and seem to be clean. think before you make your choice to stay at this best western.
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Pricey but Clean!
By A Yahoo! Contributor, 09/08/05
Stayed here in late Aug 2005. Didn't want one of those dirty hotels along the highway - took a chance on the B.W. I was happy with the cleanliness - very important to me. The bathroom seemed new. Jacuzzi was clean - rest of room was fine. They give a coffee maker but no coffee or tea!! That was dumb. They offered a Continental Breakfast -but I ...
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Kill the crickets!!!
By A Yahoo! Contributor, 08/14/05
When we first walked into our room, we noticed a big black cricket on the wall. I killed it only to notice that it had a family. Was busy killing crickets. The jacuzzi had a dirty ring around the inside of the tub. Had to was the tub before I could use the jacuzzi. BIG TURNOFF!!! Later, needed to iron a shirt and did not realize that person who used it before me, had burnt something on the iron, not it is burnt into my new top.