Simply Seafood restuarant advertises on their website and other tour guides their Lobster and Prime Rib Buffet. They have not been serving Lobsters for over a year and their prime rib is way overcooked. Better dinners elsewhere.

We had a bad experience with our Oceanview room - Yes we could see the ocean but it was a strain. Our fourth trip to Cancun and we decided to spend the big bucks and stay at the JW. The three 1/2 hotels we stayed at were all above this one (Riu) (Grand America Coral beach) (Intercontinental). The beach is nice, food average in the Simply Seafood, ...

We just got back from a four night stay. The place was empty, maybe 20 percent occupied. They were doing some painting and working on building back the beach (lost in a 2006 huricane). The service was wonderful and the hotel is beautiful. Things are a little pricy but that goes with staying at one of the best hotels in the area. I didn't do the ...

We were there in April '07 & loved everything about it. We had one of the suites (closest to the beach) & it also overlooked the pool. There was a convention going on at the hotel, but it didn't make it seem over-crowded or more noisy. Right after we checked in, we realized that I had left some clothes in a drawer at another ...

Congratulations to the Staff and the Marriott Organization. The service and amenities in this resort were the best we've ever experienced!
The hotel is beautiful and clean and comfortable.
We have traveled quit a lot and have happily experienced many nice resorts, but this was the best.
The staff was extra attentive, and happy to serve ...

We had an excellent time, the hotel is luxurious even though the Wilma just passed on 2005, on summer 2006 they made a great effort to gave a very good service.

The rooms are great and the pool always so clean and confortable.

I have to mention that the sand isn't
anymore like baby powder after the hurricane, but still the caribbean sea ...

I went over spring break with my 3 children. Being a single mom I was worried about feeling safe but at this hotel, I felt safe at all times. The beach was beautiful and we easily went back and forth between the beach and pool all day long. The food was also wonderful, especially the seafood buffet. It was a short cab ride to restaurants and ...

We go to Cancun a LOT and started off at Flamingo, found CasaMagna Marriott, and now we are HOOKED on JW Marriott. The Service is the best, a little DOWN since after the Hurricane, but we still LOVED our last 5 day visit.

Service is Good, and the Rooms and View are Spectacular! Cancun is Great but the Locals seem not to like tourists. You ...

we had a spectacular time. all the employees were on top of their game. hospitality and warmth make you feel welcome the entire time.
Gustino's is in the top 5 restaurants that we have tried in our 4 visits to Cancun.