We have stayed at The Sofitel numerous times. It is not the only Chicago hotel we will visit. The atmosphere is relaxed, upscale and exudes class. The staff, from management to service to cleaning staff are all friendly and helpful. The rooms are modern and extremely well maintained. The bar and restaurant are excellent. We truly enjoy every stay and leave looking forward to our return.

I stayed at the sofitel and thought when i walked in nice!!!!! When i got to the room i looked at the bathroom and said wow very nice. We had to queen beds when i saw them i thought small but wen i got in it was confortable and it was relaxing. Overall i thought it was a great hotel

Well, I ordered breakfast at 10am, arrived at 11 15am, waiter by the name of Rico very unprofessional, wrong food. Front desk was helpful.....

From reading the reviews, I expected the Sofitel to be a cut above the rest,
but actually it wasn't. The room was very small and not really impressive.
The king size bed looks more like a standard queen, no headboard, just a
mattress and frame pushed against the wall with a portrait hanging overhead. The highlight of the entire room was the ...

Great service, location, ambience and beds. Clean. Warm and friendly bar. I would --and have-- recommended to others.

If you are a coffee drinker, there is no coffeemaker in the room

One of the best hotels I have ever stayed at. The rooms were AMAZING, Bathrooms were FIRST-CLASS, and Service was IMPECCABLE. The location was perfect... walking distance to John Hancock Tower, Rush St, Michigan Ave., and Red Line Train Station. The price is a bit high (but typical for the location and the high standard), but I found a good online deal. I hardly ever write reviews, so I felt this hotel deserved my 5-star write-up.

I loved this place! It is one block for Michagen Ave. The lobby was beautiful and the people are so helpful. The room was breath taking. Ask for a higher up floor.

Stayed here before and this must be one of the best in its category. Peninsula is nicer but costs two to three times more. Great locations, quiet compare to Michigan Ave. hotels.

The friendly staff were amazing! We had a block of rooms for our daughter's wedding and the Hotel staff made such an effort to put all of our guests and families on one floor and beside one another. They let us check in early and went above and beyond the call of duty to grant our every need.
Each time I would pass through the lobby at ...