We had the misfortuned of staying at this hotel for 2 nights. We had no other choice, because all other hotels were fully booked. The hotel was booked in advance of 6 weeks. On arrival we were told that someone had cancelled our booking, and for 45 minutes we were then left wondering what they intended to do about this error on their part. We ...

I could not believe my eyes upon entering my room, after travelling all night I had to carry my bags through the whole hotel and up 3 flights of stairs ( not one staff member offered assistance) only to find a room with a hole punched in the bathroom door, stains all over the walls, heater, drapes, window valance as well as cigarette burns in the ...