First of all the front desk help was rude and very unhappy to help. They never once said sorry, even when I went down for the 3rd time for my key not working. Then when I reported that we had bugs in our room and it smelled, the said that they would have house keeping take care of it, which never happened. The first was a very sleepless night ...
Valet parking people were fantastic. Check-in desk left a lot to be desired. They were not friendly and not helpful at all. We had 2 rooms, 6 people and half of our group got there early but were not allowed to check in without giving their own personal credit card even though our employer had called and given them all the information ...
My family and I reserved a room for 2 nights here for my sister's graduation. The reservation was apparently guaranteed, which turned out to be total bull. We arrived on time, luggage and all, and they say, "Sorry but we have been overbooked, you can stay in our conference room with a roll-away bed for free?" I would have thought ...
Staff, service and amenities are among the best in the states. they know how to take great care of guests.
OVERALL
Best Hotel in Lincoln
By A Yahoo! Contributor, 08/22/06
We Love the Embassy, it is our favorite Hotel in Lincoln. Check in is a breeze, the rooms are extremely clean and comfortable, and the evening reception and morning breakfast are the best!! You get what you pay for when staying at this Hotel. We recommend it to everyone.
We love the very spacious rooms. We also love the breakfast and the social hours. The Embassy is the only place we like to stay when coming to Lincoln!!!
Service River in the Lobby Excellent food This is a place that I enjoy each time we can go there. First class and friendly service, and not too expensive. For anyone comming to Lincoln to visit this is the place to be.
The best things about the Embassy Suites in Lincoln, Nebraska is that the staff members treat you like royalty and are always extremely helpful. The rooms are excellent and the breakfast buffet is the best I've had! It's fun to go to the happy hour. The kids love getting their Roy Rogers and Shirley Temples! The atmosphere is ...
The Embassy Suites is a 1st class hotel. The staff from the front desk,resturant, hospitality, housekeeping are always helpful, curtious and friendly. The ammenities and facitities are fantastic.