First off the service was awesome. All the different things they have to do make it almost impossible to be bored on your stay! The indoor water park makes it feel like summer all year round, the arcade keeps the kids accupied and the downstairs pub has reasonable prices for the aduluts on the trip. Will for sure be booking a trip to go back to this hotel. Keep up the good work guys!
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Customer Service needs SIGNIFICANT improvement
By A Yahoo! Contributor, 01/14/07
Very disappointed by the following:
- Room was not ready at Check-In time; therefore, we returned 45 minutes later (as requested). When we got to the room, it wasn't the room type that we reserved. We were asked to carry our luggage back to the front desk to resolve the situation. (Bad Start).
- Restaurant and Snack Bar were ...
2 of 3 Yahoo! Users found this review helpful
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We're going back for the holidays!
By A Yahoo! Contributor, 10/24/06
Loved the decor, the service, and the great rooms. Also loved the close proximity to recreational experiences. We were pleased that the room walls were thick and offered us great privacy.
Food left lots to be desired!
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Interesting Lobby!!
By A Yahoo! Contributor, 07/16/06
Ideally situated for spending a few days in the area and for going into town. The Lobby area with its large double sided fireplace and array of stuffed wild life was a comfortable place to sit and enjoy the complimentary coffee which was always hot and avaiable. The rooms were clean and comfortable, however a large person would have great ...
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Can't go back soon enough
By A Yahoo! Contributor, 10/12/05
We liked every thing about The Waters of Minocqua. The rooms were clean, the staff was friendly, the restaurant had good food and atmosphere, the kids loved the waterpark and arcade, the hotel could not have been more beautiful (interior and exterior designs) Our whole family can't wait to go back again!!!
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2 of 3 Yahoo! Users found this review helpful
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Great place in the northwoods
By A Yahoo! Contributor, 09/02/05
If you want clean, quiet, indoor water park for young children, this is the place for you, especially for a weekend. It was very enjoyable/