We went to Eau Claire for a quilting retreat. The room was dirty and dusty, it clogged your head when you were in it awhile. We had the windows open all weekend to get the musty smell out. The coffee pot wasn't emptied from the poeple before us and there were dirty men's socks by the bed. When was the last time anyone cleaned the room!! ...

We stayed at the Best Western in Eau Claire because that is where our room block was reserved. We are a bit unfamilliar with the Eau Claire area and found the service at this location to be excellent. Kelly at the front desk anticipated our needs and provided a level of service that was unmatched by our recent hotel stays at other locations. While our room was comfortable, her service made us feel at home.

We found this hotel to be very clean and the rooms were spacious. The kids loved the pool and the continental breakfast was great.

We stayed for a wedding that was in the hotel and the rates were great. The hall for the reception was beautiful and the food buffet was great.

The only bad thing was that I had requested adjoining rooms for ...

Rude, immature staff, inability to manage reservations or facility, broken furniture, broken air conditioning. Talk about flushing $128 down the drain! I would have been better off sleeping in my car. They also own another roach motel in Eau Claire. Do yourself a favor and find someplace else to stay -- this place should be razed.

I liked the the staff was friendly. The rooms were clean, as well as the hotel. If we needed something we were sure to get it.

Very Clean and pet friendly. Although only let you stay in smoking room with pets. Booked room over the internet for King Size Bed, when we got here was two queen size beds and that was it. The queen size beds were closer to doubles though. Free wireless internet.

Nice location not right in the city

It was easy to book and staff quickly checked us into a suite, but the bathroom had a wicked smell, entrance had garbage overflowing at 7:30pm and was not cleaned up 12 hours later, understaffed an dfriendly front desk, but they were unwilling to discount rooms because of country festival. Management sent me a humiliating response with a 10% discount next time?! Very disappointing!

will stay there again and again when we are in the area. Employees are great also a great breakfast in the morning