Hotel manager was rude, service was NONE, door would not lock upon leaving the room ,had to pack all our belongings to move to another room after attending my mothers funeral in New Orleans La and Franklington La for the price stay at Holiday Inn instead
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rude people
By A Yahoo! Contributor, 07/08/08
the people at the counter are very rude! i recently had to cancel my reservations due to buisness plans changing. the person at the desk asked me questions that implied that i was unaware of my job requirements. they agreed to cancle inspite of their rule of no canceling of res. i was told about a service charge to be charged to my card and when i ...
The hotel accommodation was clean and well maintained. I did not find any problem the service part either. It was simply nice and the location was very convenient.The staff were very friendly and concerned and helped by providing the local information. It was nice for the price.
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Will never go back!
By A Yahoo! Contributor, 10/15/07
We were not impressed with condition of the room. The room smelled bad. There was only one bath towel. There wasn't a blanket on the bed and the coffee pot had not been washed from when someone else had used it!
The maid walked in on us at 9:00 am when check-out wasn't until 11:00 am!
Worst of all, when we showed the desk clerk the ...
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Rooms dingy, dirty, with bugs
By A Yahoo! Contributor, 01/18/07
We stayed here because of a business meeting in the area.
Our room smelled bad. The sheets were stained, and there were bugs all over the place I realized in the morning These bugs were even in the bed which I obtained photo's and recorded disk of Scared me to death!! I called my husband right out of meeting to get me out of there which he ...
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Best employee and service
By A Yahoo! Contributor, 11/12/06
The graciousness of all employees was greatly appreciated. the most important to me is that my passport I left in my hotel room. It was turned in to the hotel management and then mailed to me by overnight express mail. This is what I call best service and wonderfull staff. Thanks to all employees for wonderful and pleasant stay.
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Very good service and quality.
By A Yahoo! Contributor, 11/03/06
We enjoyed our stay at America's Best suites. They have very good staff that cares. The quality of rooms is unbeatable.
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My Humble openion
By A Yahoo! Contributor, 07/25/06
Very nice and clean hotel to spend a night with. Even after so many problems due to hurricane Katrina the hotel staff is doing superb job. Even if the hotel has shortage of workers the staff is serving the hotel guests in the best possible manners.
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Very rude people to deal with
By A Yahoo! Contributor, 07/10/06
We were not able to make our trip. Never could get anyone on phone to cancel reservations. When we did get in touch with the hotel they started off with a bad attitude. We would not recommend this hotel to anyone. We travel just about every week on business and this was the worst experience we have ever dealt with.