The staff were courteous, patient and kind. Our accomodations were clean and well cared for and the front desk staff most helpful. A must return location. For folks with limited Spanish, the staff was most kind. Thank you!!!!!
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Hello Vina!
By A Yahoo! Contributor, 10/28/05
We spent 3 nights in the hotel. Access to the hotel is congested right now due to the construction for the new Metro subway. A lot of one way streets that you must pay attention to. However, if you leave the driving to someone else, it should not be a problem. Room was very comfortable.
The staff was very friendly and helpful. I would highly ...
Monica, our English translator was extremely helpful and getting us tourist information and directions. We had booked 3 nights online and were rewarded with a very nice room for the price. But I realized that we were paying as much as a suite would have been, and I asked the front desk to switch to another room and continue with the same rate, ...
You did not find this review helpful.
1 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
superb!!
By A Yahoo! Contributor, 05/27/04
I was looking for something good, clean and near to everything, and this hotel has it all!! If I ever go back to Vina, by all acounts I'll stay there.
You have found this review helpful.
4 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Good option in the area
By A Yahoo! Contributor, 05/27/04
Italiano: Sarebbe bello un hotel o ristoranti in Valparaiso ma quasi tutti sono nella vicina e moderna Vina del Mar. Peccato!. Questo hotel Best Western e meglio di altri che ho visitato in USA, piu grande che molti della CE... e poco costoso (meno de 65 euro "full breakfast included"!)
They chaged twice my credit card and the room smells very bad. Dirty, and untrained employees, bad food. I´m starting a judicial action agaisnt them. It ruined my vacations and i´ve heard bad comments from other guests. Wherever you stay, do not stay there! There are better hotels in Viña from US$50 to US$60.