1. Parking most times a nightmare.
2. Gift shop is outrageously priced.
3. Service is non-existent or terribly rude (at best).
4. Bring TUMS if you eat at Uncle Buds Burgers, Etc...
5. Bring an Air Filter Face Mask (many do) and Visine due to the cigar & cigarette SMOKE and EXTREMELY POOR AIR CIRCULATION.
6. Be prepared to constantly ...

Our first night we were shocked to learn they don't serve alcohol here. We found out about all this after asking guest services if they had a sports bar where we could watch the Sunday football games and hockey.The only place on site where you can order alcohol is in the hotel at their sit down restaurant called "Lone Wolf", and they ...

I loved my 2 days at Jackson Rancheria Casino and Hotel!!!!! It was awesome. The service was amazing,but room service took a long time 2 get 2 my room. The food there is great! For thise of u that have kids and want 2 go 2 the casino but don't know where 2 put ur kids,they have an amazing arcade that was recently remodeled!!! I loved my visit and i will definetly go back!!!!!!!!!!

The dealers are very rude, always expecting a tip. When you do tip they make stupid comments such as 'about time'. Floor person just stands around and talk on the phone. Avoid at all cost. If you do want to go gamble or entertain yourself Thunder Valley and Cache Creek are alot better, with better service and food.

In no way is this casino or Hotel comparable to Reno or lake Tahoe destinations .
Hotel accommodations and Casino play is sub par . Food was mediocre at best . The service staff we found to be less then helpful .

I love to go to Jackson Rancheria Hotel every Nov, I love walking into the warm inviting lobby, the staff was very pleasant and helpfull, I
upgraded my room and it was so beautifull, the first year that i went I had just lost my husband, and the Hotel was decorating for Christmas I cant put into words how that lifted my spirts, I loved shopping in ...

A terrible place.. nasty employees..rude service.. do yourself a favor and spend the extra time to go to Tahoe.....Really stinks.... lousy location....really don't bother with it...Rooms dirty...just awful

The Jackson Rancheria Hotel was wonderful. We stayed for our anniversary and they surprised us with a plate of chocolate covered strawberries inside our room when we check in! It was the most sincere gesture any hotel has ever made. The front desk staff was knowledgable and courteous. I had the pleasure of talking to Miranda and Heather about the ...

We have stayed a number of times in the "budget rooms" at Jackson. They are not all that clean--found stale french fries under the bed. Staff seems to vary all over the map in their efficiency. Sometimes we get great treatment; other times we are ignored. The communication between the hotel and the casino is lax--times are posted ...