There are alot of reputable hotels in NYC, The Bentley Hotel is not one of them. From the overcharges on all aspects to the billing (can you believe $.89 per call for the first minute???) and they don;t tell you everything to the two ladies that checked in only to come back a few minutes later informing the desk clerk that there was someone in the ...
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Awesome Hotel!
By maryp, 05/25/05
I loved staying at the Bentley Hotel. The hotel is beautiful and the service is great! The people are friendly and I felt comfortable and welcomed.
I was close to all the spectacular attractions and I would definately return to the Bentley Hotel.
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1 of 2 Yahoo! Users found this review helpful
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Great experience!
By A Yahoo! Contributor, 05/13/05
My daughter and I recently stayed at the contemporary Bentley Hotel and had a great experience.
The staff was very friendly and helpful, especially when we asked the front desk if we could change rooms to get a better view of the city. We were moved into our room immediately. We had a wonderful view from the 12th floor.
We also enjoyed the ...
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Always a Great Experience
By A Yahoo! Contributor, 05/12/05
I love getting a junior suite here for special occasions; the rooms are top-notch and the service is excellent. Clean and friendly are the two best adjectives to describe the Bentley. Plus, the restaurant on the roof is sublime.
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never will go back
By A Yahoo! Contributor, 05/04/05
Bad management, asked to replace my broken cd-player three times, never done. Wifi did not work although i needed it very hard, and nothing was done about it. Personnel was helpful, but never saw a manager, and had to be very rude to get my internet costs from elsewhere refunded.
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It was okay.
By A Yahoo! Contributor, 04/12/05
My room was on the 2nd floor on the front side overlooking York Ave. Traffic could be heard constantly. Other than that, it was fine: clean, friendly service, well-located for a quick getaway.
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Bentley
By A Yahoo! Contributor, 02/14/05
The Bentley was clean and hotel personell were accomodating. Room service was fast. This is an average NY hotel.
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1 of 3 Yahoo! Users found this review helpful
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Excellent Location, Price and Service.
By A Yahoo! Contributor, 01/19/05
The Bentley resulted on a very convenient choice and one of the most reasonable hotels that I've visited in NY in its cathegory. The front desk and room service were excellent. Rooms are spacious, contemporary and very clean. If you are doing business in the midtown area the location is more than convenient.
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Shhh! Don't tell anyone else! It'll be our secret.
By A Yahoo! Contributor, 10/26/04
I chose the Bentley because it's close to where some friends of mine live in the Upper East Side. The price was relatively cheap, and though I had seen a couple of negative reviews I decided to give it a try. I was on a cruise for the weekend, and elected to spend Sunday evening (10/24/04) at the Bentley before heading home the next ...
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nice W replacement hotel
By A Yahoo! Contributor, 09/20/04
good stuff. i've stayed in a few W's and while they are top notch, this is a nice replacement.