The room was filthy and was loaded with cockroaches. It was extremely noisey. Due to the lateness of the hour, because of the time I had spent with my husband while he was in Shands awaiting surgery, I stayed the nite but didn't sleep well, it being located so close to the interstate, the traffic noise was terrible, I checked out and spent the ...
The room my friend and I stayed in had a COCKROACHES on the wall, spiders and spider webs on the walls and under the beds, KNOWING they didn't get there over night. There was MOLD AND MILDEW all throughout the bathroom, it just wasn't a good hotel. We stayed there b/c the prices were good. I've learned my lesson.
there check in and check out is super fast, the price was great, and the service was amazing, as for the comment above you must understand like I had to there is a cancellation policy, if it would have been any other motel they would have told you the same thing, I will definetly be stayng again.
A hotel is always nice if there is no problem. The test of the hotel is how they handle special situations and how they try to accomodate. I rented the room and about 1 hour later neded to leave in emergency to Atlanta. The room was not used, I did not even step into the room (went to tale a bite, but they did not want to refund. So in terms of customer service in times of problem I would say that they did not pass the test