my wife and i were in town on business for 4 days. we were generally pleased,nice room and clean.
i'm handicapped, and wear a prostetic leg, very obvious, in shorts.
we had quite a bit of luggage. here's my issue.
NOT one person offered to help us with our luggage, we loaded the cart, we took it to the room, and returned it downstairs.
at check out time the SAME LACK of courtiousy was extended to us again.

NO HOSPITALITY AT ALL