I read a good review for this hotel and could not believe what I saw when we checked in. Our room was not clean, the front desk clerk was very polite and gave us a new room, but when we went to that room, it too, was not very clean and the a/c was not working. We checked out immediately. Take my advice..do not stay at this hotel
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Would not stay again!
By A Yahoo! Contributor, 06/22/09
I stayed 4 nights and was'nt that great. The couch was ripped and stained. There is not an elevator and my luggage was very heavy getting up to the 2nd floor. It would have been nice to have a shuttle service to the Airport at least. But the room was always cleaned nicely every day. And there were places to eat nearby.
We stayed here with our family last week and the serivce was amazing. The rooms were clean, the breakfast was great, and the staff was very helpful. They would probably help you get anywhere you want to go. Most places we have stayed at before would just say, "I have no idea," if they did not know what we were talking about. They also had ...
1 of 1 Yahoo! Users found this review helpful
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Desk Clerks need to be trained!
By A Yahoo! Contributor, 04/15/07
We told the Desk Clerk that the room we were in had black mold in the bathtub under the bathmat. It was apparently never picked up and cleaned under it. Nothing was done to correct the situation. Also, we were double charged for the room and we are now trying to get them to refund our money for the double billing. Housekeeping and Desk Clerks need to pay attention to their duties instead of being on the cell-phones to friends!
2 of 4 Yahoo! Users found this review helpful
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The Roach Palace
By A Yahoo! Contributor, 03/26/07
A terrible place, with employees who hate their jobs. Rooms are tiny, and nothing worked in our rooms. The beds smelled and looked like they were never changed. The night clerk was more interested in watching her TV than providing service to guests, and the morning clerk did nothing but complain loudly how much she disliked her job. The breakfast was watered down OJ and stale terrible tasting donuts. The coffee was bitter and luke warm.
5 of 6 Yahoo! Users found this review helpful
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Poorly Trained Staff
By A Yahoo! Contributor, 03/06/07
The employees at Microtel Pooler are rude and nasty. The breakfast was terrible, with watered down orange juice, stale pastries, and bitter coffee. There was no milk and no cereal of any kind. The desk clerk had a loud mouth and used profanity while speaking on the telephone. I observed a guest ask for an extra towel, and the desk clerk cursed ...
The service was good, room was clean, motel is in excellent location and the customer service was great. The free breafast was fair. I also had excellent wireless internet service here.