Very miss leading pictures of the place .. Their one bedroom suite is a normal hotel room split in a bedroom and a sitting area with a tiny table stove and fridge from the 1960's the burns on the stove were all crooked and unbalanced and the view yeah Power lines and power station. Just what I want on my Holidays. Phone cord fell out ...
I did not like nothing at that hotel. First the front desk agents are very unpleasent. the supervisors and managers dont care about their guest. Especially Marisol and John.
3 of 11 Yahoo! Users found this review helpful
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We loved it!
By A Yahoo! Contributor, 11/16/08
The place was clean, roomy, and so close to Disney World. We especially liked it when we came in late in the middle of the week and the place was cleaned, towels, soaps, trash bags were replenished. All without extra cost. We also loved the beautiful grounds. We also liked that there are many nice places to eat that is close to the resort. We will return.
The rooms themselves were lovely, spacious and clean, however the staff is worthless. It took over an hour and a half to get a simple issue with our keys fixed. They charge a ridiculous fee for the worst wireless connection and the timeshare representatives misled us costing us $130 and wasting a morning. I will never return to this resort and I encourage others to find a better run establishment.
We arrived in Orlando in the rain and were in a rush to get to the room. Wow! The room was beatiful and huge. Everything was immaculate and in perfect working order. My kids and wife loved it.
Resort is very relaxed, quiet and comfortable. We enjoyed the pools, playground, and feeding the ducks. The customer service desk offers discounted ...
6 of 6 Yahoo! Users found this review helpful
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Outstanding Place
By A Yahoo! Contributor, 09/07/08
For the most part I truly enjoyed this place... The rooms are large and clean. The location was great. I feel for the money you pay the pool area needs to be open later than 11pm. I also did not like the ammount of telemarketing to the unit from the front desk.
There is nothing to dislike about Grand Beach. The service staff and Management teams catered to my family needs from the time we arrived. Unlike other resorts, the personnel at Grand Beach do not "discontinue" the great service once you decide not to purchase a timeshare. They continue to call your room to check on your stay. They ...
2 of 2 Yahoo! Users found this review helpful
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THE ONLY PLACE I WILL STAY
By A Yahoo! Contributor, 08/20/08
My wife and kids love the place and to see the smiles on each one of there faces,this is the only place i will stay regardless of the price.It is a home away from home.
4 of 4 Yahoo! Users found this review helpful
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Urine Stained Mattress
By A Yahoo! Contributor, 08/18/08
At about 2:00 a.m after going to sleep my significant other jumped out of bed and started ripping off his sheets while yelling for me to turn on the lights. Not knowing what was going on, as I was sound asleep, I jumped up, and turned on the lights while asking him what was wrong. He told me that he smelled something. He tore back the sheets and ...
8 of 10 Yahoo! Users found this review helpful
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beautiful
By A Yahoo! Contributor, 08/03/08
we just came back from disney. We used this hotel as guest of someone who had a timeshare. Some of the reviews were not great so i was a little worry. But i have to say the hotel was great. we had a 2 bedroom, master suite is HUGE and the beds are very comfy.Sofa bed was ok for my 8 year old daughter but i don't know if 2 adults would have ...