My friends & I stayed at the Courtyard Norwich over a weekend when we were attending a concert at Mohegan Sun. During the night we found ants in our bathroom and then in the morning our toilet overflowed and the bathroom had to be dried and sanitized. Instead of getting up and starting our day, we had to wait until this was taken care of. ...
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Great way to Escape
By A Yahoo! Contributor, 06/19/08
Stayed one night to attend Billy Joel Concert at Mohegan sun. Marriott is convenient off the exit;good size clean room;newspaper delivered to your door in the morning;very pleasant and helpful staff; free shuttle to/from Mohegan Sun (which started at 3:50pm and the last one back left the casino at 2:20am; in a brand new Ford van.It picked us up ...
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Never again
By A Yahoo! Contributor, 05/22/08
The staff is very unfriendly and unprofessional. While this hotel carries the Marriott name it does not examplify the Marriott values and service.
Also, during our stay, the hotel even ran out of water in its vending machine and there was no place to even purchase a bottle or get some ice.
As for the rooms, they need some upgrading and maintenance. Would never stay here again.
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Terrible staff
By A Yahoo! Contributor, 02/02/08
We booked a room to stay for one night while attending a concert at Mohegan sun. The staff was not friendly at all and the woman who checked us in seemed to be doing us a favor. The shuttle didn't start until 6pm so we opted for a cab in order to make our 5:30 dinner reservation. During check in I asked to sign up for the last shuttle leaving ...
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Staff was great
By A Yahoo! Contributor, 01/30/07
A family medical emergency caused my stay at the Norwich Marriott. While I didn't pay a lot of attention to the actual accommodations, the staff was exemplary. They met all my requests, from finding a charger for my cell phone which was not packed because of my hasty departure from home, to making sure that overnighted packages were in my ...