Your mission statement “At Comfort Inn, We Strive For Total Guest Satisfaction” obviously does not apply to this hotel. From the time we checked in to the time we checked out, we observed the complete opposite of that statement. I was surprise to find how little your front desk staff member know about customer service. We made our request for ...
The hotel was convenient, but.......... the elevator smelled and looked like someone urinated in it. The hallways had stains that looked like and smelled like urine. Housekeeping was rude when asked to come back after 8:30am. The response was "Maybe". I do not think I would stay there again.