When I arrived on Sunday afternoon, they were pumping water out of the front door and it was freezing. Once inside the power was out in the lobby and the girl behind the desk said a water pipe had busted. All week long, the lobby smelled from mold, fans were running continuously in the lobby and the ceiling was tore down exposing wires which made ...

Completely inadequate customer care, rude and disrespectful staff, spoke poorly about guests in front of other guests. Spent my wedding weekend there in July. Still unhappy with service. I'm not an unreasonable person, however, when I was told that the room would be cleaned once we left for the wedding only to return at 2:00 am and have to got ...