Just got back from Puerto Rico and stayed at the Embassy Suites in San Juan. The Room was great, had a 1 bedroom suite. Bed was very comfortable. The service overall was great. The breakfast was good, except the lines get very long. Get down there early. Happy Hour was a treat. Pool was beautiful. Casino was average, if you are a real gambler, ...

I liked that the hotel is close to the airport making possible an overnight stay before departure. Service was good and the people were friendly. It was better than other Embassy Suites that I have stayed in

We had a wonderful 4 day stay. The hotel was excellent in service, we enjoyed the breakfast, the pool, the Happy Hour , and especially the indoor casino. We had everything we wanted and the employees were great and friendly.

The hotel is located in Isla Verde, in the Caroline district, which is a great spot. There are restaurants nearby and a grocery store (all within walking distance), and it's only a couple of blocks from the beach. The Outback restaurant in the hotel is great. The casino is small, but if nickel slots are your goal, it'll do. Its ...

The hotel was actually very nice in terms of it's decor and rooms but the location was too close to the airport and little far from condado and old san juan. Service was very slow when asking for room service or drinks/food at the restaurant. The daily breakfasts and drinks were great and quite convenient.

Good location near airport, free breakfast, nice pool, and 2 large rooms. Service staff was friendly and spoke English. Not on beach though, but has Outback restaurant in lobby.

Nice place to stay but the restaurant closes early on Sunday Evening so we were'nt able to get dinner when we arrived at the hotel in the evening.

The service was very good.
Casino : Excellent employee ,good entertaiment everyday.
Pool: Very Beatiful and clean.
Front Desk: Fast
Restaurant: Clean, romantic in the night.
Room: Suites, clean and secure.
Internet: Free

Embassy Suites sold our room to someone else, even though our reservation was guaranteed for late arrival. We arrived 20 minutes past the 1:00 am guarantee. However, Embassy Suites was good enough to put us up in another hotel and paid for the room and the taxi to get us there. We stayed at the Hampton Inn which was very nice and comfortable ...