Our stay at the Residence Inn Pentagon City made our vacation so enjoyable and affordable. The complimentary breakfast buffet was excellent!! What a great selection! We also enjoyed a few of the evening meals. We did not miss movie night either. We enjoyed the ice cream and popcorn, but did not stay for the movie. The staff could not have ...
Our room was clean and comfortable with that great Marriott bedding. The elevator service was faster than a bullet! Breakfast buffet was excellent - every day. Our group had room to gather and visit in the lobby where the coffee pot was always on! Tiny store had the basics. A nice variety of restaurants for lunch and dinner were just a nice ...
The staff was very friendly and helpful. The room was spacious and very,very clean. It was handy to the Pentagon City Mall and Metro so we didn't need to drive to go sightseeing. The parking garage was secure, the only way to get in was with your room key card. The breakfast buffet had many choices and was constantly replenished.
Although the location is good, I found the service to be aweful. First off, the room smelled rather musty. Second, the food at the free meals was not very good. Third, the service was terrible. Example: while trying to get change for the $3 laundry machines, the desk clerk sneered at me and told me to go to the bank instead. There were several other incidents in which the staff were rude or simply not helpful.
Very good hotel and a great value for its location in Crystal City. Staff was always friendly, but a little understaffed. You wouldn't confuse it for a luxury hotel, but for the price and location, it is a great deal.