For my first time i enter this hotel,i found interpersonal skills of their staff are very good.. The staffs very friendly, very nice and helpful.. The foods are very delicious. i can't forget it. I juz can't wait to come back again with my tourist.. - Tour Leader from Malaysia-
OVERALL
Service
Cleanliness
Location
Value
We loved it !
By A Yahoo! Contributor, 05/12/07
We stayed in an appartment and it was a little tired, but still lovely. There was nothing we disliked otherwise.The breakfast is fantastic and the pool is great with a relaxed atmosphere. We are going to try a hotel room this time and can't wait to go back.
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
A PLEASENT STAY IN NOVOTEL SURABAYA
By A Yahoo! Contributor, 09/07/04
I've checked in on 2nd Sep and have a good time there for 4 days. All staff are nice and friendly..and just to mention his GM is a nice guy and taken care too. Thanks for the hospitality and warm welcome by Rebecca, having nice stewardess at the restaurant...thanks to you all girls..