Guest staff,....where are you? Inaccesible and striving to be below average. Dreary, damp, and uncomfortable.

The rooms stank of mildew and mold and the windows didn't open. Advertised as "one block from the beach" but beach views and access are blocked by hideous black high rises. Management was friendly, but guest services are almost non-existent. Entire place is airless, charmless, sunless, and all-round depressing. Breakfast was ...

I'm glad the DC reviewer had a better experience, but I stand by my comments. The service at this hotel did not measure up to what we've encountered at comparable chains. And yes, I was upset. My husband and I were polite when housekeeping skipped our room the first day, but when we were stonewalled and the problem occurred again the next ...

This hotel has been a favorite of our family's for many years. Why? Because the service is outstanding, in particular, the front desk staff. I agree that they may be understaffed and overworked, but they always have a smile and are more than willing to spend extra time to give restaurant recommendations (always on target and very ...

Bethany Beach is beautiful, and the location of this hotel is great. Unfortunately, the service is worse than we've encountered at any other hotel chain. Housekeeping skipped our room two days during our four-day stay. When we reported it, the front-desk management just shrugged her shoulders. The first day all she could offer was clean towels ...

Horrible, horrible customer service even from the management. Everything wrong from reservations to billing. Would not recommend to anyone. This was a vacation nightmare.

Bethany Beach is the best in Delaware,
We had a great time there
I like everything about the place, Plus the beach was close and very clean too
we will sure to return next year

Our vacations usually involve renting a small cottage on a lake. Last June we opted for the ocean and hotel. This hotel provides a fair price with a good breakfast. The best item as that you could walk just a few blocks to the free beach. There is drug store and restaurant/bar next door. The town has a nice little shopping district and family ...

location and convenience to the beach area. it's right near the major roads in and out of the Bethany area without getting stuck in the in town mosh of people walking, biking and driving inattentively. Bethany was a much better place before they put up the bay bridge to allow more access from the DC area.
However, if you're visiting, ...