Check-in for our group of 95 was slow and tedious, the worst of any hotel we stayed at during our ten-day tour. You must go up a staircase with your luggage to reach the lobby. The rooms were hot and the A/C worked poorly. Even at the maximum setting, the room never cooled to a comfortable level--everyone in the group had the same complaint. ...

Beautiful hotel in a beautiful city.! Bus to downtown right across the street and you can buy cheaper multitrip tickets. It is within walking distance of the Arts & Sciences Museums, however be prepared for a long walk to the Aquarium.
The beds were the most comfortable in any hotel we stayed in Spain.
Staff were helpful and friendly ...

The hotel is modern and had no problems with the hotel itself or its location but we did have a few...hiccups. food tasted nice but always arrived luke warm. I am vegetarian and all ther sandwiches had meat in them and the chef refused to make one up without meat...a little rediculous for a 4* hotel.

Our first foom had 1 tiny window with a view ...