We are regular visitors to Ocean Shores. We travel often and have high standards especially being that I worked in 5 star hotel/restaurant industry. The rooms here are really lovely, spacious well decorated, great views, nice beds, fireplaces and the closest you'll get to the beach. Also best for price in area! The food at Emily's is ...
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Worst experience!!
By A Yahoo! Contributor, 04/22/09
Casino tables dirty with ashes and most tables were not open until after 11 am. Craps table pit boss sets rules and regulations according to shooter and singles out individuals. My Spouse had to get up and get her own coffee during breakfast; the server sees her and doesn't even apologize for the incovenience. Managements failure to follow ...
We will never visit this resort again, due to the horrible customer service. However, what topped that was the Upper-Management that didn't even care about the terrible service we received and were rude and even had security harrass us. Local people won't go there anymore because of the terrible management. Never Again, we don't care how good of a deal it is!
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Secluded, natural setting
By A Yahoo! Contributor, 09/19/08
Went for a couple days of quiet relaxation during the week in September. Room was well appointed and clean with an especially spacious bath area. The bed-sitting room felt crowded with the two-sided gas fireplace bisecting it. Bed extremely comfortable. Need more overhead or brighter lights. The view and sound of the ocean over the marshes was ...
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Complaint goes unanswered
By A Yahoo! Contributor, 08/21/08
The following is a letter to the manager of the Quinault that hs gone un-answered to date:
Mr. Cornett,
I was given your card and asked to relay my concerns about the bad experience we had at the resort this last week. The lady's at the front desk said that this was not the first time people have complained.
We had a very enjoyable 3 night/2 day stay (Sun-Wed). At the time, they were offering a Romance Package which included stay in the King Deluxe Room, $50 voucher to Emily's Restaurant, and 1/2 hour massages for two in the spa. Immediately upon check-in, the staff was very helpful and professional. There were two incidents where I was standing ...
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I'm a regular!!!
By A Yahoo! Contributor, 02/29/08
My wife and I love the "Q". The rooms are great,the food (breakfast and dinner) is outstanding, the ocean is wonderful and the casino is fun.
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Horrible Reservation Service
By A Yahoo! Contributor, 07/23/07
I tried to book a reservation online - After going through all the steps to complete the reservation, I get a message saying the reservation page is having "technical difficulties - try again later". So I call the reservation line direct and I get this girl who was extremely short with me. I tried booking through her, even though she was ...
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casino hopper
By A Yahoo! Contributor, 06/28/07
My Husband and I enjoy touring the casino scene. We like this casino for the ocean. It is a bit small as casino's go and they don't provide much of a non-smoking section. They have a Friday-Saturday night buffet in the formal restaraunt but if you don't reserve early you will miss it and have to order off of the regular menu which is a ...
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Overall outstanding experience
By A Yahoo! Contributor, 05/29/07
Went for the memorial day weekend, so the room was a bit pricey as to be expected for a holiday weekend. We got a king/oceanview room, 4th floor, outstanding views of the ocean. Room was clean and modern, looks exactly like the pics you see on the website. Staff was helpful when we asked about things to around town, places to eat,see etc.. ...