I stayed there 2 nights during the week and on my 2nd night after a long evening of gambling and retiring to my room around 5:30 a.m, I got woke up at 7:15 a.m. by what seemed to be a distress alarm of the "EARLY" alert system stating they were doing a test thru their loud speakers that are in each and every room. EARLY TO ME AT THIS ...

I am a slot player, Sams Town has very poor pay out go to Boomtowm instead. The beds are nice and firm but I go to win not to sleep. The staff is always texting on phones are talking to each other making customers wait. Food average at Smokey Joes. Buffet line is very long and slow.

Our room was large. Beds were firm; bathroom was luxurious with a vanity available. Many amenities. Great rate - would stay again. Staff was friendly. Only problem we had was the service at Smokey Joe's restaurant in the morning was not that great.

I love to stay there, but I usually have to go gamble somewheres else because I never win anything on the slot machines there. I'd be happy just winning and losing so that I can at least play longer. But that's not the case. Diamond Jacks and Horsehoe have been lucky for me. As long as I can at least come home with some of my money, I'm Okay.

The rooms were nice and clean but I never won anything on the slots and we gambled from about 4pm to midnight nonstop. I expected to win and lose . I walked away feeling terrible. The front desk did not explain the b connected card well enough. We gambled for hours but did not realize that we were supposed to leave the card in the entire time ...

The service was, to put it mildy, terrible,,long wait in restaraunt after ordering, wait staff seem to be busy chatting about personal business, Hotel rooms were clean, but the casino was dirty, smelly and the carpets looked as if they have not been cleaned in several years. Dirty ashtrays sat on the table and cocktail service was slow. Location is ...

We were driving into Shreveport in the evening looking for a good price at a casino hotel. We called Sam's Town and asked for a price for 2 non-smoking rooms. We were quoted $70 each. Got to Sam's Town, parked, unloaded our suitcases and went to register. We were then told rooms were $157.00. When we explained we had just called and ...

We called and booked a smoking suite with a pull-out couch and roll-away bed. The person on the phone at the hotel said that was no problem. However, when we checked in, the clerk said we could not have a roll-away in there due to fire regulations. When we got to the room, there were no ashtrays. I called down to the desk and was told it was a ...

Have stayed at Sam's several times, as well as several other casinos in Shreveport/Bossier City. For a regular hotel room, Sam's is the best in terms of size of room, size of bathroom, and amenities. Rooms have tv in top of large cabinet that also has refrigerator on bottom on one side, and large drawers on the other side. Large desk ...