We checked in the the hotel at 5:00 P.M. on Friday, September 14th. We were handed the keys and then told that we could not enter our room until 5:30 P.M. When I pointed out that the sign behind the desk stated that check in is at 2:00 P.M., I was told that it meant anytime after 2:00 P.M. Good thing we didn't need to be anywhere right away.
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OVERALL
We will return this year
By A Yahoo! Contributor, 08/24/05
The service was excellent. The front desk folk were enthusiastic. when we mentioned a small issue with the room, it was taken care of immediately. They helped us with our bikes, and made sure we had an excellent experience of Canandaigua. It is a community that we will return to - largely due to the staff and the welcome we received at Super 8!