Deals from:
$79
$79
Also see: United States | Virginia
<< To Renaissance PortsmouthRenaissance Portsmouth - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
VALUE
Been here before?
-
Awesome waterfront locationGreat view from our room on the 14th floor. Well-appointed hotel with clean, comfortable accommodations. Fitness Center and pool were decent. Public areas are very nice1 of 1 Yahoo! Users found this review helpfulOVERALL
ServiceCleanlinessLocationValue -
Sadly, this hotel did not meet expectations.I travel often and choose Marriott hotels whenever I can as I usually receive very good service and top drawer accommodations. It was very disappointing to find this hotel lacking in so many respects. I was unable to connect to the internet in my room and when I asked for assistance, I was given a toll free number to call that immediately put me ...0 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEW
OVERALL
Service
Cleanliness
LocationValue -
AVOID BY ALL MEANSIf you are planning on having an event at this hotel, by all means AVOID it. The so called "event planners" are pretty much out there to rip all the money you have by adding charges that you didn't even know about. I had to call these people for their own business to set up my event and its always the same answer i got "oooo i ...SHOW FULL REVIEWOVERALL
ServiceCleanlinessLocationValue -
NOT WORTH THE MONEY BUT GREAT VIEWI was really excited to stay at this hotel and when me and my husband got there I was surprised. It is very nice when you walk in. Parking is 10 dollars a day in the parking garage so that was the first problem for me. Then customer service was so slow upon check in. Got to the room and I was like WTF.... Tub was dirty, no microwave or fridge ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocation
Value -
We would definitely stay again.Our room was impecccably clean and well furnished. Every staff member we encountered was friendly and helpful. There was a huge party on the 1st and 2nd floors but we never heard a peep. I can't remember when I've had such quick room service in a big hotel anywhere.OVERALL
ServiceCleanlinessLocationValue -
poor choice for the money chargedOn our 3 day visit to spend time with our son who is attending ODU we decided to stay on the waterfront for a change. Our son scoped out the area for us and suggested we try the Renaissance. It was a little steep for our pocketbook but we thought we would splurge. Our room, with AAA discount, was 180 a night plus taxes,+ a 10 dollar a day charge ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
-
Never AgainI along a with another colleague stayed at the hotel for a 3 day conference. We made reservations well in advance. We had requested a double room. On our copy of the reservation we had been guaranteed a double room. When we arrived on the 7th, we were told we were getting a room with one king size bed and there was nothing that could be done. I had ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
-
MANAGEMENT IS TERRIABLETHE WATER MAKES THE VIEW OF THIS HOTEL..BUT THE ATTITUDE OF MANAGEMENT IS TERRIABLE AND THATS WHATS GOING TO RUN TRAVELERS, AND PEOPLE AWAY FROM THE ESTABLISHMENT...MANAGEMENT FEELS THEY CAN TALK TO YOU ANYWAY AND THROW YOU OUT WHENEVER THEY FELL LIKE WITHOUT ANY REASONS...AND WHEN GIVEN ONE DUE TO THERE RUDENESS...THEY DISRESPECT YOU AS A CITIZEN ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
-
Great view of Elizabeth River, dry docks and Norfolk waterfrontThe location of this hotel is great if you do not need to travel back and forth to Norfolk (the tunnel can be quite slow during rush hours).
The entrance to the hotel is a long way from the lobby and then to get to the rooms, another long walk through the main lobby to get to the elevators. Can be troublesome with luggage. Also, the parking ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
I WILL NEVER GO BACKI have a similar problem as another reviewer with this hotel and their billing policies. I have yet to see my money back and the customer service that I have received in trying to resolve the matter was horrific. It is a nice hotel and it was close to the concert we were going to see but I will never stay again. If they want to keep customers they will need to learn how to treat them.1 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
Renaissance Portsmouth Deals from $79 |
Portsmouth Hotel Deals |
Yahoo! Travel: Your best choice for cheap hotels and other great deals!