We had our wedding at the Hyatt and it could not have been more perfect. Everyone was absolutely wonderful and our guest praised the service.

Sincerely Ron & Bonnie

Fabulous hotel!! My husband and I were very pleased with the accomodations. Continental breakfast, midday snacks, 2 bottles of water a day, hors d'oeuvres, Starbucks, and a lot more were part of our package. The resort was absolutely breathtaking as if you entered into it's own little city, filled w/ restaurants and shops, a spa, and a ...

I read all of the previous reviews, and they were right on target. The front desk staff is not equipped to handle more than customer. They are mostly young adults, who get nervous b/c they don't know how tell the customer that they can't access their reservation or that they are oversold. My front desk person said that I paid for an ...

First time;I was given a gift certificate for the hotel spa. I gave my credit card number to confirm the booking only. I used my gift card to pay but my card was ALSO charged for the same amount. The spa staff were snooty and rude and I had to return to the hotel with my credit card statement as proof.
Second Time; I just called to enquire ...

If you are looking for friendly people to assist you, don't count on Hyatt Regency. I am in the process of choosing which resort I would take my family so a few days ago while scoping this area, I was approached by an extremely rude staff. While talking to him and asking questions, I felt as if he thought that was a waste of his time! I mean ...

Nice place, poor service. Felt like the staff was really snooty. Don't go if you're looking for a weekend retreat. If you're an out of towner, there are better places to stay.

This hotel is excellent.
Lovely rooms - enormous beds, TV and bathroom. Exceptionally clean. The view was spectacular, especially at sunset.
The pool was amazing - music underwater was a nice touch.
Staff were friendly and helpful and the longish walk to Huntington Pier is great as it enables you to catch the sea air and walk off all the ...

I write this while a guest at the HB Hyatt Regency....

Upon a late night arrival from the East Coast we were welcomed by the front desk not having our reservation on file. Being a busy holiday weekend, the hotel is quite full. After about 20 minutes of looking for the reservation we were placed in a room with a view of the nearby refinery and a ...

For my Birthday, my fiancee booked a room through Yahoo Travels for a romantic get-away during Memorial Day weekend. After arriving, our "partial view of the ocean", non-smoking room was unavailable. The indifferent clerk offered a smoking "garden view" room, where room service can "spray stuff to make the odor go ...