Ten bucks per day for wifi service. Whatever. I guess you don't care if your on someone else's nickel. But, I arrived at 9pm with reservations and was asked to sit in the lobby until my room was cleaned, a half hour later. Plus, the staff was thoroughly uncaring. This was my worst hotel experience ever.

We were very pleased with the facilities, the service and the hospitality of this hotel. We will definitely stay here again if we return to Cleveland. The location is excellent - just a short block from the main entrance of Cleveland Clinic with shuttle service. Good hotel!

We made our reservations on line and paid $177 per night, plus $16 for parking. We were under the impression it was the Hotel attached to the Clinic which we were willing to pay more since my husband had an appt. at the Heart Center at 7:00 a.m. and we knew we could walk from there under cover as well as have our dinner in a nice restaurant. ...

I loved everything.
Wish you had a pool and hot tub though !
The pizza we had in the dinner bar was one of the best to be had. Would go back just for that!
And the pillows......well I would just like to know where to get them they were so confortable.

We picked this hotel because it was on the property of Cleveland Clinic for my husbands surgery. When we got to the hotel the main lobby had a leak and parts of it were sectioned off. The room was a good size but our sheets were not clean and the remote control was not working. One of the selling points for me on staying here was that they have ...

When I called the hotel direct the rate I was given was well over $200.00, I can't believe they have it for $89.00 on here.

Very nice hotel and if your going to the Cleveland Clinic it is such easy access. Loved the size of the room/rooms.

We don't pay that much more for a room at the suites than we would pay at any other hotel/motel in the area, but the service and facilities are far superior to what the others have. The people are polite, neat, professional, helpful and prompt. The rooms are always very clean and comfortable and if, by chance, anything is missing they bring ...

The rooms here look pretty, the layout is nice and the cleaning service is excellent. My big complaint is, having pulmonary problems and asthma, the rooms do NOT have individual temperature control. We are here at the end of May and the entire building is running in heating mode only. The room is HOT and HUMID and we have no control over it. I am ...

stayed this past weekend - we had an event there.

event was great.

hotel is nice, but, not all that nice. rooms are just okay. bathroom leaves alot to be desired.

bed was just okay.

would not recommend unless you have relatives, etc. having trtmnt at the clinic. it is right there at cleve clinic - so, that is good.