I can't recall anything to like about this hotel. The staff and management were incredibly rude. I had an issue, called multiple times, gave multiple people my cell phone number and they never called me back. I stood at the front desk for 30 minutes while the attendant talked to "management" and never once would a manager speak to me. ...

I stayed in this hotel a week ago everything was great hotel is clean, good restaurant (black duck) excellent complimentary breakfast and a very helpfull staff except for this bellhoff name chuck he recommend me a taxi ( black car) for $40.00 ( that's what he told me ) to go to jfk but the driver charge me $60.00 what a scum someone told me ...

The hotel itself was clean and unlike most NY hotel rooms, the room was fairly large. The staff however was incredibly rude and not helpful in any way. There was no concierge instead all calls were routed to the front desk who knew nothing about the area or so they said. Every question we asked was met with an "I don't know". They ...

Small room. Found a colleague got a bigger room for ten dollars more and tried to get the same deal but the lady at the front desk refused to accomodate and acted like she could care less. Then told the manager about her behavior and he didn't seem to care. Boutique hotels sound cool but I've received much better service from bigger name hotels.

It's a nice hotel, the rooms are clean, very quiet, FREE internet at the room which is great, I had a plasma TV at the room and a dvd player so I was able to watch any movie I wanted, plus the hotel have the service of free movies.

My overall experience was really good, the personel was very friendly and the hotel location was great.

Also, the room included breakfast at the hotel restaurant.

I booked at this hotel from a recommendation - however I will not go back. The room was a match box, the service was awful - no help getting cabs ( I was there during a snow storm). I booked on line through United Airlines - room was paid in full - did not charge anything in the hotel. I checked out and confirmed that the bill was taken care of ...

and had a pleasant stay. Receptionists were rude but after travelling for 8 hours I just wanted my bed. Room was ok but the mini fridge was empty. Subway was 30 seconds walk which was good. Enjoyed walking around NYC as we were a bit of a walk from Times Sq or 42nd St but got to see a lot of places that you wouldn't normally see. Overall I would stay again, but look out for the view of the brick wall...!!!!!!

This place is about all you can ask for in terms of getting the most for your money in Central Manhattan. It combines an excellent location with a luxurious stay at an affordable price, and their in hotel restaurant is a great compliment to one's stay.

This was the cleanest hotel I've ever stayed in...it was great. The staff was v. friendly and helpful, especially Jesus, the belhop/doorman. The room was small (but not by NY standards) and v. clean. Little fridge was a plus...great soaps, shampoos, etc.

Breakfast gave new meaning to the phrase "continental breakfast." Fresh ...