I like the bright smiles and the warm welcome You get. They work hard to make your stay comftable, and pleasant. Great location, right in the middle of kent, close access to everything.
I liked the price and the close proximity to the showare center and kent station. A room overlooking the parking lot is quieter than than those facing the gas station. i loved the local restaurants and great thriftshops!
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Great hotel experience
By A Yahoo! Contributor, 11/24/08
The staff is friendly. Very quiet when train isn't running. Gas station next door is very convenient and has a decent deli. Hotel is spacious and clean.
They fail to say that a train will be passing bye at 12:00 am & 5:00 am. We had a room foul-up, the plug-ins make it impossible for hairdryers by the mirror, the remote didn't work and the customer service was less than adequate... in fact they were quite rude. I absolutely would not recommend this hotel to anyone.
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Great service! Great value! New Pillows!!!
By A Yahoo! Contributor, 11/12/08
The building isn't new and could use new carpeting. The front desk was always helpful! They'd google, mapquest, recommend great local restaurants and printed our boarding passes always with a smile. I loved their new pillows and quilted blankets! Great weekend deals are too good to pass up!
I received wonderful customer service the afternoon we checked in for our two night stay. However, after spending all day at a sporting event, we came back to the hotel to find that our room keys would not work. We had all of our items outside our door just wanting to get in the room and I had to track the Front Desk worker down. He fixed the key ...
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Train Noise Middle of Night
By A Yahoo! Contributor, 07/29/07
Negatives: Poor housekeeping, bedding soiled with stains & cigarette burns. Train passed next to hotel several times a night, noise problem. Positives: Indoor pool, exercise equipment, good breakfast.