the hotel was great. the room was great. the food was great. the service was great. i would stay here again.
OVERALL
Service
Cleanliness
Location
Value
Beautiful, but service is disappointing
By A Yahoo! Contributor, 12/31/07
This hotel is breathtaking. The only downfall seems to be the lack of training on all areas of service. I may return there to visit Alberts, as the food was delicious. But it will be not be my place for an overnight stay. Reservations were mixed up and the staff is not very friendly or outgoing to please the customer.
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Brilliant!
By A Yahoo! Contributor, 04/01/05
It was coplete beauty. Everything about this hotel was beautiful.
You did not find this review helpful.
1 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Beautifully Renovated Historic Hotel!
By A Yahoo! Contributor, 11/09/04
This is a gorgeous hotel! The lobby has a soaring three story high atrium with a stained glass ceiling that is breathtaking. The rooms are very nice- the theme is Victorian combined with arts and crafts. An interesting mix but it works. There is a very small lounge that has very good food but it's only open evenings, not lunches. Attached to ...