I been visiting this place for years and I go there every friday to the Buffet is seafood night ,well the service is turning really bad they have crabs like every friday but back in a days it come cutted in slices now you have to split the leg of the crab with your hands they don't even have seafood craker to offer to the customers ,then that ...

I had the misfortune to make a brief stop at this casino and was stunned by the dishonesty of this operation. I am not naive and understand that casinos are intended to make money for the owners. I was intending to spend a few hours there, leave a few bucks for the entertainement value and move on. However I was amazed by what happened while ...

i did like the pool but the smell of bleach was to strong for me .... but it is a nice please i like it!!!!!

The worst Casino I have ever been in. I can't think of anything positive about this place. Over the three nights I played their slots I was never offered a drink. The food at the buffet was at best ho hum. The smoke in the casino was horrible. When first checking this place out on line I was given the impression they had a golf course near by. NOT!

The staff was very friendly & accommodating. The rooms were clean & ready upon arrival(early) for our group of 30. The hotel really has a nice system delivering & picking up the luggage. Also it was nice to have everyone located on the same floor. The buffet was good also. The location is good for travel to Key West & other Miami ...

not very happy smoking is a problem i mean big problem when playing poker or machines. service wasnt great compare to similar resorts ,buffet was pretty good ,but thats about it .will visit but not over nigth.

firstly cigarette smoke,reception should issue gas masks as an aid to survival.potential customers should be made aware of this problem.also insect infestation in room,bedside cabinet top became alive ,partly empty packet of chips was taken over by colony of ants!booked two nights stayed one,and relieved to do so avoid!

The rooms were very small. The casino was filled with cigarette smoke, you could barely stand there for more than a minute. Some of the casino machines were very old and money got stuck in it, security did nothing to help. The staff wasn't friendly at all, very rude and unprofessional. I losted a watch and security wasn't friendly or helpful at all. The food was awful, the breakfast made me sick. A very awful experience.

Arrived 6pm only 1 desk clerk on. Stated other clerk called out, and no replacement called in. Buffet for breakfast and supper, standard fare, but okay for money spent. Free coffee and soda all day downstairs near the casino. Shark Tram trail, awesome way to see the Everglades, and this hotel is closest to that.