Very unattentive front desk staff. The security person, "female" was very rude, Barney Fife wanna be, and the vending machines were either empty or unplugged....One food vending machine in the hotel and it was not operational. Won't be back
OVERALL
Service
Cleanliness
Location
Value
Freindliest Staff Ever and Outstanding Customer Service
The hotel staff were very friendly and helpful. The room was very nice and very clean and the customer service was excellent. They treated me and my wife like royalty and didn't mind going out their way to help us with anything we needed assistance with. They were very good at answering all of our questions also they even helped us order food ...
i absolutely had a great stay..the staff was friendly, very courteous and muy informative...comfortable & spacious was my room..cleanliness was A+, i can only imagine that all the bed renters in the biz hope that they are this cool!! definately will stay here again upon return to columbus..
OVERALL
Service
Cleanliness
Location
Value
You get what you pay for
By A Yahoo! Contributor, 11/07/06
Staying in the Columbus area about 6 times a year we have stayed here over and over again. Parking is a little inconvienient but over all accomodations satisfactory, have had some cleanliness issues but all were taken care of by the helpful staff. Great value for the money, light breakfast included!
Staff was very rude and very unhelpful. It cost $10.00 extra to park across the street in a small parking lot that you could barely get the door open on your car because the cars parked so close to you, then you had to walk across a four lane highway to get to the hotel. Ice machine did not work on floor we were on and neither did air conditioning ...