They only clean your room once a week. Staff is very unfriendly. They messed up my bill and quadruple charged my credit card. Unauthorized charges from the hotel showed up on my credit card account after I checked out. The manager never returned my phone calls to have the charges removed. I ...
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What a disaster!
By A Yahoo! Contributor, 06/21/07
After I made my on-line reservations I called directly to Candlewood Suites to confirm that the room I had booked had two beds. Reception informed me that there was only one proper bed, but that the room included a couch (which was a pull-out bed) and that they would be happy to put a blow-up air mattress in the room as well. (In fact in my ...
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We've stayed in worse hotels...
By A Yahoo! Contributor, 01/21/07
We got a one-bedroom suite. Quite spacious and well appointed. I could easily stay there long term.
The full kitchen is nicely stocked. The room overall had alot of ammenities. Ironing board, dvd player, cd player, dishwasher, blow dryer, 2 TV's, 2 phones, plenty of pots and pans, dishes and pyrex bowls... dish towels, cutting board... Even ...
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most unfriendly hotel
By A Yahoo! Contributor, 07/19/06
I Never have stayed at a Candlewood Suite, but i am a Holiday inn priority club member and decided to give it a try. thinking with my platinum status, i would get at least some attention or good service... NONE AT ALL.
Reserved for 7 nights and got to stay only 2 nights and went to a simple motel for half the price At candlewood suite i found ...
The suites were well set up, the facilities clean, and the staff helpful, pleasant, and courteous.
The DVD/VCR in the room was an unexpected bonus. The lending library at the main desk had a fair selection from which to choose.
Proximity to banking and minor shopping was perfect. Once the construction is complete, freeway access will be ...
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Decent rooms
By A Yahoo! Contributor, 10/12/04
I have stayed at this Candlewood location 4 times. They have always given us a great rate and have been very helpful with setting up group rates for funerals, etc. The rooms are very clean and do come with kitchenettes. The only negative I would say is that the second bed is a pull-out couch, so for adults, it's not very comfortable.