a few blocks away from the Art Institute - great central location for seeing the sites. Hotel was great - hotel was clean and quiet. Hotel staff friendly and very helpful. And they have free wi-fi! Will definitely come back to this one!
this would not be my first or even second choice for staying in downtown Chicago. It took 2 calls, 1 visit to the front desk and 50 minutes to get the sheets to make up the fold-out bed. I'm disappointed in the service and the follow-up to the lack of service.
Like many of other reviews - not the best value for $ - bell hop staff excellent rest seemed to be putting time in. Many things they advertise online & in rooms are not available when you get there. When I wanted theatre tickets on a wed nite to a show a block away I was told the person who does that only works weekends and I asked for phone ...
If you're not looking for a picturesque view, then this is a swell stay. Check their website for last minute discounts. My friend and I did this and ended up with a 2-room suite for less than the price of a regular room. The staff might seem a little distant, but it's to be expected. Don't let it bug you, most of them are very ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
It's bad. Hiltons are worst.
By A Yahoo! Contributor, 08/04/08
i did not like the people there because people who worked here are more interested in getting your money than serving you. they're not friendly. just like hilton in delaware avenue and o'hare. my friends got married with reservations from the rewards in hilton in delaware avenue, when they got there for their honeymoon transported by a ...
The rooms at the Silversmith are clean and nice enough. However, don't choose this hotel if you want to be pampered at all. The staff seem like they've been around so long that they've lost interest. In fact, the hotel itself looks as though it's been around a long time...and not always in a good way. The decor in The Silversmith is ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Won't go back
By A Yahoo! Contributor, 04/30/08
This review is being written on April 30, 2008, and we were at the Silversmith just this past weekend, for four nights.
The most disappointing thing was the rate combined with the lack of quality. We paid over two hundred dollars a night for an extremely loud room on the 9th. floor. There was construction at a building outside our room AND the ...
3 of 3 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
A most enjoyable visit
By A Yahoo! Contributor, 04/21/08
We recently had the pleasure of spending two nights at the Silversmith Hotel. We found the staff to be most friendly and courteous. Upon our arrival we were greeted by a valet who advised they parked our vehicle for us. The only downside was being hit with a $74.00 parking fee which we were not advised about when we handed over the keys. Overall, a most enjoyable stay and would highly recommend this hotel.
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
great hotel!
By A Yahoo! Contributor, 03/17/08
My daughter and I stayed at the Silversmith the weekend of March 7, 2008. We actually booked our reservation through Priceline, so we got a really good deal. From the moment we arrived on Friday evening, things couldn't have gone better. Everyone was extremely friendly. Check-in took all of two minutes, then we were escorted to our room ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Very nice hotel
By A Yahoo! Contributor, 02/13/08
It was very nice and clean and the staff was very pleasant. I would recommend it to my friends. I stayed there when the name was Crowne Plaza.