Top notch hotel, top notch service. Everything, and I mean EVERYTHING about this hotel is supreme. Service is beyond amazing - front desk, porter, butler, maids, again EVERYONE. Location is great, the walkway leads into a high end shopping mall. The largest mall in KL is across the street, another small-shop type mall is nearby. Banks with ATM ...

HEART OF CENTER CITY! EXECLLENT TO DO ALL SHOPPING N DINNING. EXTREME CONVINENT.TOO PRICEY. PLESANT SERVICE, CLEAN ROOM, FEEL SAFE AND SECURE TO STAY IN. ALWAYS FEEL BUSY NEVER GET BOARD, SO MUCH STUFFS TO DO.

excellent hotel with great staff. The service was faultless. The room was big and had a separate living room with a large tv. The bedroom was huge with a bigger tv. What a room. The bathroom was all a light color marble. I would recommend this hotel to anyone. Much better than the Shangri-La Hotel.

I liked everything about this hotel except maybe for their breakfast selection.
The service, cleanliness, location and the coziness of our room is really something to be missed.
I just love this hotel and would surely stay here the next time we visit KL.

Everything is great, except for a somewhat small and too shaded pool.

One of those rooms that u can stay in the whole day without wanting to step out.

Beautiful. Comfortable. Luxurious.

A little steep though but at least up to standard.

My family stayed in KL Ritz Carlton for 2 nights in early May. I have done a bit reseach beforehand and picked Ritz cause many people on the net made good comments on the hotel esp on the service.

Now I can say that I agree with what other people said. The service there is really excellent....the staff are all very friendly...and what impressed ...

I like the hotel environment and also the way their staff treat me.
What i dislike is the place is not suitable because its hidden from the main road.

We enjoyed the fantastic service very much. When we arrived, an associate checked us in in our room so we could begin to relax immediately. She offed all kinds of information, answered many questions for us, and helped us make touring arrangements for the next day. We only wished we had stayed longer! Also, the price was fantastic -- an excellent value!

I like malaysia and its places particularly the malaysian airport which is the world`s most beautiful airport.
I usually see its places on my television in advertisements showing all fascinating places and i like its punchline like malaysia truly asia.