Parking was extremely limited, had to park a long way from the room and haul all the bags. Pool was freezing. No shampoo or conditioner available in the room. Room was TINY, very small--two double beds no room for luggage at all.

First of all, once I arrived there, they couldn't find my reservation, even though I had a confirmation number. But they did give a room at same rate, so I didn't think much of it. But the room they gave me was one of last few left for the day, and it was dirtiest room I've ever been in. The odor from the room was so terrible I had ...

I am currently staying in a pet friendly room for one night. When we opened the door the room burned my nose from the smell of urine. The carpet looks caked with gunk and I dont even want to set anything on it. As far as the service goes it hasnt been a problem, I called the front desk and asked for some air freshener and they were able to bring me ...

There are hardly any spaces for parking along one entire wing of the hotel, and if you park on the other side and haul all your stuff into the hotel, it winds around like a maze with no directional signs to get you to the other side. The pool was freezing, the room was VERY small. I heard another customer complaining about same things at front ...

On the outside this place looks great. All money was spent on the outside. The pool is okay size but freezing. We stayed here in August 09 and the staff was not very helpful with anything. We tried to check in at 2 and were told our room was not clean yet and had to wait till check in time at 3. We got there at 5:00 and checked in. Once in ...

I confess I never actually stayed at this hotel, however upon reading reviews of this place I called in to cancel my stay there. Only then did I find out that my room had been double booked for another family and my own. Even if I hadn't read the reviews that definatley would have turned me away.

Had a suite the viewed the side of Mt Rushmore. Was beautiful to sit on the balcony at night and view the lights. Rooms were very roomy and clean. Staff was very friendly and accomodating. Very helpful. Beds were comfortable. Location was ideal for touring the hills. Our family was very pleased with the hotel and look forward to a return visit.

for the price we payed was well worth it.. kids loved the pool.. rooms are small but if u want a bigger one go pay 149.00 elsewere..manager was nice and kyle at front desk was very helpfull..u can walk down town from here .if u are young ! : ) u can see mount rushmore but dont expect it to be great...best place to eat breakfast was at fort hays .great food for the price.. would definiatly stay here again.!!!!!

We stayed here in Oct of 2007. We had our dogs with us (1 is 65# and the other 45#) The rooms they have for pets are so small you can't even change your mind in it. The beds are so close together it is ridiculous. We had a desk crammed in there but you couldn't use it because the TV was on it. I think my bathroom at home is bigger than ...