We had a great family experience at the Hyatt. My children loved the pool which was very clean. The breakfast was also very good with a lot of different foods for them to choose from.

I travel a lot due to my job.I am a wife and a mother of five.When I travel away from home to another state I take us all. No other hotel would book us because we are a large size family unless we booked two rooms. Amerisuites did not hesitate to take our reservation!When we checked in the staff was polite,helpful,and anxious to do what they could ...

As soon as I checked in they provided me with fresh flowers in my room and champagne. (Moet White Star - not bad at all)

The furniture looked brand new in the Taking Care of Business Suite. Even had a plasma TV and DVD player. The hotel arranged for a personal massage therapist to come by and take care of me.

I stayed for about a week and was very happy when I left. Probably thanks to the massage almost every night after long hard days.

Positive first: Good location, nice staff.

Moved to this hotel because I needed Internet.
The wired nor the wireless worked. During the 4 days I stayed there they moved me to three different rooms in an attempt to find working Internet.(not an easy task because I carry a lot of stuff) The wired never worked the wireless worked one ...

the hotel is located in a great area. close to eating places and the shopping mall. the hotel is very clean and the check in staff was very nice.

Our trip was a last minute decision to visit a relative in the hospital. The entire staff was great.

The rooms are very large and clean. They have great wireless and wired Internet. Staff is very courteous and helpful. The neighborhood has lots of restaurants to walk to.. Excellent overall.

I made reservations for two families. Not only were my reservations lost, but the room my family friends had was not what was booked (smoking versus non-smoking; two double beds versus one king bed and a pull out). As I complained about not receiving what I requested, the staff was not sympathetic or accomodating. Both staff members at the desk ...

In my line of work I stay in a hotel 2-3 nights per week all over the US and Europe so I really do know what I'm talking about...this hotel was just horrible. I booked two rooms and was embarrased that I brought my friends and family to this terrible hotel. The rooms and furnishings were cheaply made, the beds were wobbly, the ...