We stayed there for our 20th anniversary. When I booked this there were so many places to choose from.in that price range. First at checkin it seemed they could take us or leave us. We could not get a king size bed even booking months in advance. We ended up with 2 queen beds looking at the parking garage. We lugged our own bags in no one offered. ...
To start, there is a $3/night mandatory charge for the phone at check in - mandatory in an age when everyone uses a cell phone. The room was not terrible, but small and not a lot of storage space. Very noisy at night. On the last day, the "fresh" towels had blood stains on them. The hallways were very narrow, and made narrower by the room ...
New York New York hotel and Casino is lovely! We went here for our honeymoon in April 2009 and stayed for a week. Desk clerk gave us a room overlooking the roller coaster. The view from the room was AMAZING! I could see the excalibur hotel, the airport and the hooters hotel from our room. Lovely view on the mountains. Room was very clean, I ...
My wife got there before me. She had to change rooms because something was wrong. I got there two days later and thought everything was fine. That was until we got back to our room on the first night of a two night stay. When we got back to the room there was a strong smell of cigarette smoke coming through the vent. We did not know who it was ...
We didn't spend much time hanging out at the hotel, but our overall experience at NYNY was very good. We had no problem checking in 3 hours early, and the desk staff was friendly enough. We didn't use the bell service. Our room was as described (we stayed in a Park Ave room). We wanted to use the safe but the previous guest had shut it ...
We checked in late in evening, waited 30 minutes in line. Terrible noise outside of room. Told it was roller coaster running, and they would try to find us another room the next day or so. I waited most of next day and went down, (no help on the phone) stood in line again, and they found us another room. It turned out that there was a elevator ...
Stayed here a few months ago, and realized I made a big mistake by not listening to my friends advice. Price was great, but everything else is downright horrific. Our room was filthy and the staff was unwilling to address our complaints, and by far, I would dare say that the New York-New York card dealers are at the bottom of the barrel in terms of service & personality. You get what you pay for, I guess...