Stayed at this hotel one night on my way south and reserved to stay again on my way back. First night, it was ok. checked in- price was low but lights in my room weren't working, bathroom was not clean, took my kids to the pool and had to get them out because there was some kind of scum around the tile. On the way back I checked in and realized ...
Good value for standard overnight stay hotel, with complimentary full hot breakfast buffet, indoor pool, hot tub. Staff was very accomodating and cheerful. Room and hotel very clean, great location what else we need?
We liked everything about this place. The service was great. The rooms were very clean and comfortable. It was very quiet and relaxing in the room. We felt very safe on our stay.
OVERALL
Service
Cleanliness
Location
Value
Needs improvement
By A Yahoo! Contributor, 12/07/07
Front desk staff was nice, however, the hotel was loud. Water running in the morning from room next door woke me up. People opening and closing doors.
OVERALL
Service
Cleanliness
Location
Value
Best Western/Best Hotel
By A Yahoo! Contributor, 10/03/05
The hotel was clean, appeared to be new. They had a nice breakfast selection in the morning. Nice indoor pool/spa. Easy access off I27. You can accually open your window if you want. Was by far the nicest hotel we have stayed at so far in Lubbock.