The actual hotel was okay. The service was not rude but they did not go out of their way to accomodate.

The room was very standard for this type of hotel. I did not expect much, so I was not disappointed. Room was clean and comfortable.

The best part of the hotel was the location. Located just 5 minutes from the park entrance and 10 ...

Although the Holiday Inn Express is in a stage of remodeling we were not inconvienced by it at all. The rooms were clean and staff was friendly. A great place to stay if you are considering a visit to the Grand Canyon area. Close to the entrance and within walking distance to some fast food resturants and cafes. While you are here don't ...

This hotel was just right for what we paid. Close to the Grand Canyon, with all the standard amenities. It also has an indoor, heated pool to use year round.

The front desk staff mixed up our reservation even though it was already set up through Travelocity. They gave our room to someone else and we had to wait half an hour until they decided to give us his room instead, which was a different type of room from what we had requested. The TV did not even have basic cable - it had about 10 channels, half ...

The "Suite" as it was called was nothing but two rooms put together. The furnishing in the room were worse than items that we have donated to the Salvation Army. The couch was so old and worn that you sunk into the couch and could not get up without someone helping you! The next morning the dishes that we had used the noght before, ...

Overall it's okay to stay for resting while visiting the Canyon. It has a fairly nice in-door pool & spa for relaxing after the hike. Complimentary continental breakfast which helped to reduce time to spend for breakfast. I over heard other people complained about cable TV but my room was okay. Other things I wish to have is my room window would have a view rather than facing a wall and a working AC.

We checked in at 11:30pm and were assigned to a smoking room although requested a non-smoking one. We called the room service for pillows on sofa bed but got only a voice response. After calling the front desk 4 times, we finally got our pillows one and half hour later at 1:00am.

Good clean Hotel. The front desk staff is poorly trained. When we arrived The front desk had problems locating our reservations. Whe we got to our room, another family was already in the room. It took a hour to straighten the problem.

Big room and good services. The location is very easy to find it.